Bonus 1
The SORTED Playbook Library
Ready-to-use process templates and short video walkthroughs: handling a new enquiry, onboarding new staff, covering when someone is off sick, the weekly admin routine.
Answers the worry“What happens when the 12 weeks end, or when a member of staff leaves?”
Everything is written down and recorded, so new staff can learn it without you, long after the programme ends.

